Gentoo Archives: gentoo-dev

From: George Prowse <cokehabit@×××××.com>
To: gentoo-dev@l.g.o
Subject: Re: [gentoo-dev] Re: Improving developer/user communication (was Re: net-im/pidgin protocols)
Date: Fri, 20 Jul 2007 17:36:23
Message-Id: 46A0F171.1030802@gmail.com
In Reply to: Re: [gentoo-dev] Re: Improving developer/user communication (was Re: net-im/pidgin protocols) by Thomas Scharl
1 Thomas Scharl wrote:
2 > George Prowse schrieb:
3 >> Ciaran McCreesh wrote:
4 >>> On Thu, 19 Jul 2007 15:45:46 -0500
5 >>> Dale <dalek1967@×××××××××.net> wrote:
6 >>>> Ciaran McCreesh wrote:
7 >>>>> Any user who will see and respond to a question is unrepresentative
8 >>>>> of the user base in general.
9 >>>> So if ten users reply then, are all ten individually wrong too?
10 >>>
11 >>> Not my point. My point is that most Gentoo users would either not see
12 >>> the question or not respond. Those that both see the question and take
13 >>> time to respond are highly atypical.
14 >>
15 >> If you were clever enough and wanted the largest amount of answers you
16 >> would put the questions around ever communication channel gentoo has,
17 >> you would then get the opinions of the majority of users.
18 > No
19 > In best case you get answers from a larger part of that part of the user
20 > community that a) actively follow those information channels, b) want to
21 > contribute answers and probably c) have enough technical skill to
22 > express what they want to say in a useful way (not like 'bla doesn't
23 > work, fix that') and some will stay silent because they are to shy or
24 > alike.
25 > Even if you manage to get approx 10-20% of valid answer rate over all
26 > channels this still is far from beeing representative.
27 > A relevant part of the user base is surely completely 'invisible'- no
28 > matter which channels we use to publicate infos/polls/etc to.
29 >
30 > Anyways this is more of philosophical/social issue to discuss about than
31 > a technical one.
32
33 a) The people who don't actively follow the communication channels
34 wouldn't know what was going on so they would never notice! Duhhhh...
35
36 b) If people don't want to contribute in them then it is up to them.
37 People can't complain if they are given the option.
38
39 c) You don't need lots of technical skills to help. To be honest, that
40 is immaterial anyway, there is a huge wealth of knowlege in the forums
41 community (that is unused by Gentoo) and there are always people who
42 would explain something in plain language.
43
44 George
45 --
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