List Archive: gentoo-dev
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On Thu, 17 Jun 2010 14:20:34 +0200
Sebastian Pipping <firstname.lastname@example.org> wrote:
> On 06/17/10 05:24, Jeroen Roovers wrote:
> > Well, apart from explaining technical stuff as in the example
> > above, we could obviously explain how our developers work, how much
> > most of them get payed for doing that, inform users of our services
> > what they can and cannot expect to get.
> It sounds a bit like if we explained ourselves we could continue as is
> instead of improving processes on our side. Maybe it would improve
> the whole situation a bit [... ]
Faced with users with little bug analysis/bug reporting/problem solving
skills who merely exclaim that something is wrong, there's obviously a
need to explain some of the basics. I guess that's not what this thread
was initially about. :)
> [ ...] but it pushes away resposibility to
> others and it wouldn't help developer to developer conflicts either.
> Maybe we can still make use of that idea.
I didn't intend to touch upon the subject of conflicts between
developers and I am not going to. What you set out to discuss was the
tone developers use that might scare away new users/developers.