> If they use the wrong channel/list, then we should politely inform them 
> that they have breached the accepted etiquette standards and point them
> in the right direction.

And you will spend whole life on pointing them in right direction... 

I dislike the idea of quiz, i'd prefer opening them handbook page in
firefox at the start of installer's GNOME, just to show what they can
use. As for flood of them to forums or mailing lists, well, it's good
to let noobs help each other, we don't have to answer their
questions... do we? :)

with regards,

Łukasz Damentko

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