List Archive: gentoo-installer
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Deaf ears.<br><br><div><span class="gmail_quote">On 9/19/05, <b class="gmail_sendername">Andrew Gaffney</b> <<a href="mailto:email@example.com">firstname.lastname@example.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Paul J. Wilson wrote:<br>> The way I see it, the problem is not about the gentoo installer, but a<br>> problem of perceptions between the developers and the users. There is a<br>> further division between the "power users" and the "noobs".
<br>><br>> It's easier said than done, but each side should step outside their own<br>> experience. To a developer, "easy" meains opening VI and drawing on<br>> their knowledge of hot keys and bash syntax. To the average user, "easy"
<br>> means selecting options from a menu , or not selecting anything at all<br>> to have things turn out as intended.<br><br>To me, "easy" means following the very clear directions layed out for you in the
<br>install guide and being able to use nano. I may be wrong, but I believe my cat<br>can use nano.<br><br>> Regular, everyday users tend not to have the time to spend on the finter<br>> points of linux and gentoo in particular. If the aim of the gentoo
<br>> installer project is to make Gentoo more accessable to these types of<br>> users, then it's not unreasonable to expect these users to reach out<br><br>That's not the aim. The aim is to make installs *faster* and more
<br>automated...not easier.<br><br>> It's also obvious from the responses that some users do NOT find the<br>> handbook accessable. This can't be simply explained away by lack of<br>> intelligence. Again, what is obvious to some is not obvious to others,
<br>> especially those who are not trained to think in technical terms.<br>> Brushing off the questions of every-day users as the work of "noobs" is<br>> a very easy and sloppy thing to do.<br><br>People who can't follow the handbook are people that can't pay attention long
<br>enough to read a complete sentence. If someone can't install Gentoo because of<br>ADD, that's not our problem.<br><br>> There is a huge disconnect happening here. On the one hand, the Gentoo<br>> front matter seems to state that Gentoo is "all about choices" and goes
<br>> on to strongly imply that the distribution can be all things to all<br>> users. There are a sub-set of users who 1. don't find the detail and<br>> fine-point instruction in the manual helpful 2. don't have the time to
<br>> manually configure everything or 3. are not computer literate. It's<br>> obvious that there are large numbers of people who want to use gentoo<br>> but whose needs are not being met. I have the impression that the
<br>> gentoo-installer project is an attempt to meet the needs of such users.<br><br>Gentoo is not exactly targeted at *any* of those groups of users. As stated<br>above, that is *not* the intention of the installer.<br>
Gaffney <a href="http://dev.gentoo.org/~agaffney/">http://dev.gentoo.org/~agaffney/</a><br>Gentoo
Installer Project<br>--<br><a href="mailto:email@example.com">firstname.lastname@example.org</a> mailing list<br><br></blockquote></div><br>