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Hi, |
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|
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I also don't understand what you expect from metrics. |
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|
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Imagine the following metrics for January: |
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|
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> - number of bugs received: 22 |
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> - number of bugs pending: 10 |
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> - number of bugs resolved by actions: 2 |
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> - number of bugs closed without action: 10 |
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> |
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> - number of mediation requests received: 0 |
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> - number of mediation requests resolved: 0 |
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> - number of mediation requests escalated to bugs: 0 |
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> - number of mediation requests dismissed without action: 0 |
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|
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Now what? :-) |
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|
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These numbers have no real meaning. Without knowing why 10 bugs are |
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pending you don't know if ComRel people are slackers or if bugs were |
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just filed in the last day(s) of January. |
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|
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Without knowing details nobody can answer if ComRel people are slackers, |
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acting like the US supreme court or if it was OK to close 10 bugs |
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without any action. |
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|
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The thing is, people *will* read *something* into these numbers which |
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can only go wrong and won't help us. For me, it's the same like the |
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transparency reports from Google, Facebook, Twitter: The number of |
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requests is increasing each year. Is that happening because authorities |
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around the world are more and more persecuting their citizen? Or is it |
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just because more and more authorities gained access to that instrument |
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which can now be used using some kind of standards? How does everything |
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correlate to service usage at all? You don't know but you can use such |
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reports to generate whatever message you like to send out. In the end, |
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these transparency reports are just some kind of show to keep people |
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quiet (Look, we do something!). |
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|
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If we are interested in transparency, how about the following 'radical' |
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change: Let's make bugs *public*, at least for project members. In this |
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way, each project member can form their own view/opinion based on real |
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facts. |
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|
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Maybe not from the beginning like some court hearings (trials) aren't |
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public as well. But because ComRel is speaking 'in the name of the |
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project', bugs should become accessible at least for project members |
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when ComRel's job is done like court decision are usually published. |
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|
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-- |
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Regards, |
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Thomas Deutschmann / Gentoo Linux Developer |
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fpr: C4DD 695F A713 8F24 2AA1 5638 5849 7EE5 1D5D 74A5 |
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