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>> I'd wait for the bugs to come. If there are problems, we have Bugzilla |
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>> to use for that. |
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> That's fine for technical problems: it's a lot harder to use that to deal |
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> with social problems. |
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I've written it before (in the context of some discussions on the -dev |
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mailinglist): People need to grow a thicker skin. If people are scared |
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by "fighting" among the developer's I can't really help it. We have |
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quarrels just like anyone else. We will piss each other off sometimes |
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and either work it out or agree that we consider each other idiots. |
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That's fine, that's life. |
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Most users I've heard or seen so far aren't even really concerned with |
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social stuff but (semi-) technical things - no 2007.1 release |
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(technical issue), GWN (semi-technical; lack of manpower and user |
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contributions), quality of the tree (technical) and the Foundation |
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bullshit (non-technical and without any real relevance for our users). |
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If those are addressed (and all of them are), most of the discontent |
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will either disappear or at least things will calm down again. |
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> would take a very brave user indeed to file a {user,dev}rel bug. |
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(That would be a UserRel bug.) Why? How many people have been eaten by |
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UserRel so far? ;-) |
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Furthermore, seeing all those comments on Robbins' blog and from brief |
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looks at the Forums, I'd say we have (more than ;->) enough brave users. |
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Yes, it will need some maturity but, yes, I *do* expect that from |
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people who want to be taken seriously. |
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> what I am getting at is that users need to be molly-coddled to a certain |
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> extent: |
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We've had that. It was called User Representatives and it failed |
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because the representatives decided not to represent anyone by either |
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not showing up or simply doing next to nothing. I'm not into |
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baby-sitting; I've three kids of my own. :-) |
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Nevertheless, whenever a user approaches me with a minimum (!) of |
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politeness by mail, in the Forums or on IRC, I treat him/her like |
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that, too. |
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> they're in a position of less power and not so comfortable with the |
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> processes. |
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Maybe but we need a certain degree of processes and people *will* have |
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to follow them just like I have to as well. |
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>> And there's the user survey being assembled. |
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> Yeah it looks great: what will be done with the results of it? |
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I'm not sure yet. |
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> Also, will it be a recurring (eg annual) event? |
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Probably. |
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>> No, really. I don't want anyone to leave but if someone really thinks |
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>> Gentoo is going down the drain (which it isn't), I can't do much about |
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>> it. |
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> Sure; but if they're going to leave that's up to them. Scaring em off (which |
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> is how "if you don't like it, there's the door" sounds) isn't in Gentoo's |
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> interest imo. |
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Sometimes, that's the only reasonable answer, though. |
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>>> Don't slam the door on your way out ;) |
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>> I'll stay. :-) |
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> TF! (not that I had any doubt about it. ;-) |
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"TF"? :-) |
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-- |
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Best regards, Wulf |
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