Gentoo Archives: gentoo-trustees

From: Corey Shields <cshields@g.o>
To: gentoo-trustees@l.g.o
Subject: Re: [gentoo-trustees] selling ppc machines from the store
Date: Tue, 07 Dec 2004 19:21:42
Message-Id: 41B602B8.1040807@gentoo.org
In Reply to: [gentoo-trustees] selling ppc machines from the store by Daniel Robbins
1 Daniel Robbins wrote:
2
3 >Hi everyone,
4 >
5 >Pieter (pvdabeel) has contacted me and is interested in having the store
6 >sell Genesi PPC workstations with Gentoo pre-installed. The hardware
7 >manufacturer is apparently very interested in pursuing this, and allowing
8 >the store to make some profit on the sale of these workstations. My initial
9 >impression of this opportunity is positive, it would certainly be "neat" to
10 >sell these PPC workstations through the store, as they are quite interesting
11 >boxes with tons of geek appeal.
12 >
13 >I have yet to talk to the head of Genesi about this, because I want to get
14 >feedback from the trustees first. I see 2 things to consider here:
15 >
16 >1) Are there any legitimate reasons why the store should not sell PPC
17 >workstations, *not* as a matter of practicality (that's my domain) but as a
18 >matter of principle?
19 >
20 >
21
22 The only hesitation I have is that people are going to go to the source
23 with their problems. I am guilty of this (I bought a computer desk with
24 a big note in it "if there are missing parts, call us, do not take it
25 back to the store".. what did I do when the desk was messed up? took
26 it back to the store)
27
28 Sadly, this wouldn't be in my mind if we didn't already have a couple of
29 issues with Gentoo developers taking battle with the Pegasos boxes that
30 got donated to us. Daniel, you've been out of the loop on this, but we
31 were given boxes for FREE and have had developers bitching about them
32 (it's inconsiderate and ungrateful, I know, that's a different story).
33 My point is that things like that will only be magnified when people pay
34 for the equipment, and no matter how much you tell them where to go for
35 help, their complaints are going to go where their dollar went.
36
37 Principally, there is nothing -wrong- with it, but as soon as we sell
38 something from the store we (Gentoo) had better be ready to support it.
39 Issues will be brought up in mailing lists, forums, and IRC. I would
40 have no hesitations if Gensi were to provide a person to proactively
41 field those issues that land in our court.
42
43 Cheers,
44
45 -Corey
46
47 --
48 Corey Shields
49 Gentoo Linux Infrastructure Team and Devrel Team
50 Gentoo Foundation Board of Trustees
51 http://www.gentoo.org/~cshields
52
53
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