[gentoo-commits] data/glep:comrel commit in: /

[William Hubbs]

commit:     cd38ad5a2271b13227e75bf2f52b32fd76af6db3
Author:     William Hubbs <williamh <AT> gentoo <DOT> org>
AuthorDate: Mon Feb 17 21:56:25 2020 +0000
Commit:     William Hubbs <williamh <AT> gentoo <DOT> org>
CommitDate: Mon Feb 17 22:05:40 2020 +0000
URL:        https://gitweb.gentoo.org/data/glep.git/commit/?id=cd38ad5a

pre-glep: community relations team role and purpose

Bug: https://bugs.gentoo.org/709994
Signed-off-by: William Hubbs <williamh <AT> gentoo.org>

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 1 file changed, 109 insertions(+)

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+---
+GLEP: 9999
+Title: Community Relations Team's Role and Purpose
+Author: William Hubbs <williamh@g.o>
+Type: Standards Track
+Status: Draft
+Version: 1
+Created: 2020-02-17
+Last-Modified: 2020-02-17
+Post-History: 
+Content-Type: text/x-rst
+---
+
+
+Abstract
+========
+
+This GLEP outlines the abilities and purpose of the Community Relations team
+for Gentoo.
+
+Motivation
+==========
+
+For years Gentoo has had a Community Relations team which assists with
+inter-developer and developer-user conflict resolution. 
+This GLEP provides the formal structure for this team and specifies the
+roles the team fulfills.
+
+Specification
+=============
+
+General
+-------
+
+The Community Relations team should be given certain abilities which it
+can use to assist in solving non-technical conflicts between our developers
+and users in a fair and impartial manor.  These abilities include
+mediation and disciplinary actions.
+
+* The purpose of the Community Relations team is to assist with
+  resolving inter-developer and developer-user conflicts by mediation,
+  or disciplinary actions if necessary.
+* The team is directed by a lead, chosen yearly by private or
+  public election among the members, and confirmed by the council.
+* The lead's term expires one year after confirmation.
+  * If the lead's position is vacant at any point during the term, the
+	council may appoint an interim lead.
+* The lead must approve developers who would like to join the project.
+  Because of the nature of Community Relations, it is important that
+  applicants are respectful in how they handle themselves in the
+  community.  By accepting the applicant the lead will accept the
+  responsibility to direct them as part of the team and will be held
+  responsible for any action they take on behalf of the team.
+* To keep the distribution healthy, no Community Relations team member
+  may serve on the council, QA Team, or as a proctor.
+* In the case of disagreement among members regarding an action, the
+  majority of members must agree with the action.
+* Because of the nature of this work, it is important for the community
+  relations team to respond within a reasonable amount of time when
+  someone reaches out to them.  If a contact isn't responded to within
+  72 hours, the council may be notified.  At that point, someone on the
+  council will attempt to discover why the team isn't responding and
+  give the person an update.
+* If Community Relations decides that no action will be taken on an
+  incident, the appropriate response is to close the incident and
+  explain why no action will be taken. This may be appealed to the
+  council by the person who filed the original complaint if they do not
+  understand the reason the complaint was closed.
+* Anyone who is subject to a disciplinary action by Community Relations
+  may appeal to the council.  If this happens, the council will look over the
+  complaint and make its own decision.  If the council's decision is
+  different from the Community Relations decision, the council's
+  decision will be respected.
+
+Monthly Reporting
+-----------------
+
+Due to its nature, most of Community Relations work is private.  This is
+important to protect the identities of the users and developers
+involved.  However, it means that the rest of the community does not
+have a way to gauge the activities of Community Relations.
+
+To resolve this issue, the lead will be required to report the following
+monthly to the gentoo-project mailing list:
+
+  * number of new mediation requests
+	* number of mediation requests in process
+	  * number of resolved mediation requests
+* number of new complaints
+* number of complaints resolved with communication or disciplinary action
+	  * number of complaints resolved with no action.
+* number of complaints in process
+  * number of withdrawn complaints
+
+If this information is not reported for three consecutive months, the
+lead will be replaced.
+
+
+Backwards Compatibility
+=======================
+
+Not a problem for this GLEP.
+
+Copyright
+=========
+
+This work is licensed under the Creative Commons Attribution-ShareAlike 3.0
+Unported License.  To view a copy of this license, visit
+https://creativecommons.org/licenses/by-sa/3.0/.