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On Sat, Mar 24, 2007 at 06:34:21PM +0100, Kevin F. Quinn wrote: |
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> People reporting bugs often get annoyed when their bug is marked |
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> INVALID; especially when they're relatively new to the Gentoo |
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> Experience. We've all seen it many times, I'm sure. |
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> |
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But sometimes, just sometimes, the bugs are absolutely 100% invalid. "Emerging |
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nano broke my apache" (random fake example with two unrelated packages)(or...are |
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they...?) More important is to explain to the user *why* it is invalid, and |
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leave it open to them to argue and reopen the bug. Better communication, not |
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more convoluted closure flags, is the solution. IMHO. You know. Word. |
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~mcummings |
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-- |
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-----o()o---------------------------------------------- |
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Michael Cummings | #gentoo-dev, #gentoo-perl |
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Gentoo Perl Dev | on irc.freenode.net |
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Gentoo/SPARC |
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Gentoo/AMD64 |
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GPG: 0543 6FA3 5F82 3A76 3BF7 8323 AB5C ED4E 9E7F 4E2E |
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-----o()o---------------------------------------------- |
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Hi, I'm a .signature virus! Please copy me in your ~/.signature. |
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