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Lance Albertson posted <4108F79B.20903@g.o>, excerpted below, on |
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Thu, 29 Jul 2004 08:11:55 -0500: |
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> I meant to post this for the list too, but with regard to lack of |
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> documentation for users about our bugzilla, I created a bug [1] to track |
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> progress of it. If any of you would like to contribute, please feel |
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> free! |
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> |
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> [1] http://bugs.gentoo.org/show_bug.cgi?id=58651 |
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I must say, and I'm sure it's been said before, so pardon my venting, |
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Gentoo's Bugzilla layout is about the most unintuitive thing I've EVER |
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seen. It's a good thing there's the bug entry wizard in place, or things |
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would be MUCH worse. |
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|
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It's not Bugzilla itself, either, as Gnome's interface, which I use for |
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PAN bugs as I follow the lists for it very faithfully, and the Mandrake |
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interface, for their bugzillas, were MUCH easier to work with. |
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|
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Intuitively, while the product might be Gentoo Linux, the component should |
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be the ebuild one wishes to file the bug on, but it doesn't WORK |
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intuitively! |
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|
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Anyway, Gentoo does great documentation, and with the bug entry wizard, |
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the bugzilla interface is at least semi-usable, but Gentoo bugzilla is |
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still by far the worst aspect of Gentoo Linux I've yet come across. It |
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NEEDS some good documentation, as that's the ONLY way one can make heads |
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or tails of it. Unfortunate, because that's NOT supposed to be the way |
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GUI interfaces work. |
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|
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(It didn't help that I tried to be a good boy and do a search before |
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filing my bug, thus, before I met the bug filing wizard, which would have |
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introduced me to the peculiarities of the Gentoo bugzilla setup. I don't |
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swear that much, but I was swearing THAT day, and the fact that I was |
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searching for a bug I'd found and intended to report if it wasn't already, |
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as will of course be the usual way folks meet bugzilla, didn't make things |
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any better! Sorry if I'm stepping on people's toes, but I'm not sure it |
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could have been made more difficult if that was the intent!, at least |
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without changing bugzilla significantly to do so. The layout is AWFUL!!) |
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|
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Unfortunately, for compatibility with both people and applications, |
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there's probably not a lot that can be done about the bugzilla layout |
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now.. except add more wizards and documentation to it. I'd seen |
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references (in the AMD64 technotes) about searching for the application |
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name in the summary. At the time, I thought to myself that was stupid, |
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because it should be in one of the dropdown box selections to prevent |
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typos and the like. THEN I went to USE the thing, to actually SEARCH for |
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a bug, before filing my own, and the reason for having to search the |
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summary for the app title became ALL to apparent! |
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Did I say it's terrible, yet? What about that it's the worst part of |
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Gentoo that I've come across? I did. Oh.. It's still true! |
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As I said, tho, I'm sure it's all been said b4. |
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|
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.. But that doesn't make it any less true!! |
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I wonder what score bug voting would place on a bugzilla usability bug. |
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I'm sure by now you know where many of MY votes would be likely to go! |
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Documentation DOES help, tho, even if with this layout it needs to be |
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step-by-step. I followed the amd64 technote instructions and just had my |
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first two keyword bugs resolved, altho I still have a portage bug (56785), |
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complete with simple (sed command change, simple enough for even /me/ to |
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figure out, even if I can't figure out Gentoo bugzilla without a wizard) |
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resolution in a followup comment, that has received no action besides |
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assignment to the portage folks by bugwranglers, and is still marked as |
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new, more than two weeks later. (That's frustrating, but not like trying |
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to use bugzilla in the first place! <g> Yes, it's THAT bad, unfortunately.) |
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-- |
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Duncan - List replies preferred. No HTML msgs. |
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"They that can give up essential liberty to obtain a little |
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temporary safety, deserve neither liberty nor safety." -- |
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Benjamin Franklin |
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-- |
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