Re: [gentoo-dev] Proposed Issuetracker via PEST

[Jon Nelson]

On Wed, 28 Nov 2001 09:56:00 -0500
Joshua Pollak <pardsbane@××××××××××.org> wrote:

..
> I think PEST would be the best system to use, I just came across it
> yesterday when searching for bug tracking software. The reasons I
> think its a good option are:
>
> - Good looking, simple interface, should be easy to use
> - Has advanced features so project members should be able to do what
> they need.
> - Written in PHP so its easy to modify
> - Under active development and seems to have a decent sized community,
> so its probably not going to go anywhere.

I would like to mention Roundup (written in Python, very perty, and
very easy to use and setup -- took me 15 minutes and doesn't depend
on anything other than mail and python.)

Also, I'd like to mention debbugs -- The Debian Bugtracking system.
Written in Perl, it has handled over 100k bugs for Debian easily,
and is in use in quite a few other projects, incl. FreeRADIUS and 
others.  Also very easy to setup -- took me about 25 minutes and
I didn't know what I was doing.  Email based but has nice web
interface.  Also quite easy to use.  Check out bugs.debian.org.

Given my past experiences with gnats, rt, debbugs, and bugzilla,
I'd say bugzilla is *way* too complex for people to use effectively,
and has perhaps the most horrid interface I've ever experienced.
debbugs was the easiest, and the little bit that I've used roundup
makes me feel fairly comfortable in recommending it.

In summary, usability is far and away the most important thing
in a bug tracking/issue tracking system, and a objective analysis
is probably in order.

Just my two cents.
-- 
Jon Nelson
jnelson@×××××××.net
C and Python Programmer
Motorcycle Enthusiast