Gentoo Archives: gentoo-dev

From: Richard Freeman <rich0@g.o>
To: gentoo-dev@l.g.o
Subject: Re: [gentoo-dev] bug wrangler queue is large...
Date: Tue, 25 May 2010 19:33:56
Message-Id: 4BFC261A.2060204@gentoo.org
In Reply to: Re: [gentoo-dev] bug wrangler queue is large... by Mike Frysinger
1 On 05/25/2010 02:24 PM, Mike Frysinger wrote:
2 > On Tuesday 18 May 2010 02:02:01 Andreas K. Huettel wrote:
3 >> could you please help the poor bug wranglers a bit?! The queue has reached
4 >> 170 unassigned bugs...
5 >
6 > people dont seem to realize that bug-wranglers isnt just for re-assigning to
7 > the proper maintainer. they are supposed to be doing basic triage, user
8 > feedback, as well as cleaning up the bug. i shouldnt be seeing bugs assigned
9 > to maintainers that have "${PN}-1.ebuild" as their subject, nor bugs that lack
10 > basic things like `emerge --info` or build logs.
11
12 As long as the status quo works I don't think we need to change it.
13 However if we are running into issues with keeping up it might make
14 sense to just have wranglers do assignments to maintainers and let the
15 maintainers deal with the rest.
16
17 The reason is that the maintainer might be able to spot dups much more
18 readily, or spot obvious solutions to bugs, where a wrangler might be
19 hunting around.
20
21 By all means wranglers should do what they can when they can, but keep
22 in mind that if you yell at a wrangler any time they "do it wrong" a
23 natural response of devs will be to not bother with bug wrangling or
24 just looking for their own bugs in the list.
25
26 I'm not necessarily proposing any changes here, but in general we need
27 to be careful about barriers to entry in projects that are undermanned.
28
29 Rich