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On Tue, Jan 21, 2014 at 12:26 PM, William Hubbs <williamh@g.o> wrote: |
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> On Tue, Jan 21, 2014 at 10:47:50AM -0500, Rich Freeman wrote: |
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>> If Comrel really objects to this I'm not entirely opposed to letting |
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>> QA have the reins (certainly we can't just let policy go unenforced |
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>> entirely). However, I would encourage the teams to give some thought |
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>> as to whether it makes sense to work together to separate the human vs |
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>> technical factors here. |
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> |
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> What about the scenario where qa makes a change, then the dev, in a |
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> civil manor, explains to qa why he prefers his original method and |
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> reverts QA's change without the agreement of QA and without presenting |
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> his case to the council? Now you have another qa violation since GLEP |
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> 48 states that QA's changes must stand until the council says otherwise. |
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> However, assuming the exchanges between qa and the dev are still |
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> respectful, I'm not sure there is a personal issue. |
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It isn't a personal issue, but it is a personnel / human-factors issue. |
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A developer is refusing to follow policy. The CofC is but one policy |
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- all the GLEPs are policy, as is the Devmanual. A developer who |
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refuses to follow policy is subject to action by Comrel. At least, |
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that is how I see the roles of the groups (but I'm open to |
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counter-argument). |
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The other way to do things is to make both groups responsible for what |
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amounts to HR, but then we need to make sure we staff QA accordingly. |
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QA can't then just solve the technical problems and deal with people |
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like you might deal with code, otherwise the Council and/or Comrel |
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really will end up having to deal with a bunch of personal problems. |
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QA stepping in with temporary bans as a band-aid solution to a more |
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serious problem is fine. However, dealing with the inter-personal |
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issues requires a different sort of skillset. A developer who doesn't |
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follow policy is either unable to do so or unwilling to do so. Either |
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problem might be correctable, or perhaps we'll just have to go our |
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separate ways. I think Comrel should be the body that is staffed with |
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the right skills to make that determination. |
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Rich |