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On 05/14/2010 03:45 PM, Jorge Manuel B. S. Vicetto wrote: |
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> Hi. |
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> |
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> Following Petteri's thread last month about RESOLVED LATER and given a |
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> issue that has been reported to User Relations about the "ab"use of the |
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> VERIFIED status in Bugzilla, I'd like to get some feedback from fellow |
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> developers. |
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> We have a user that has been marking resolved bugs as verified following |
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> his actions on other bugzilla(s) and he quotes the Bugzilla Docs[1] to |
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> explain his actions. Some developers have become upset because of the |
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> "spam" email that action causes. |
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> It seems to me the reason those developers got upset is that they don't |
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> value the VERIFIED status so I wonder if anyone uses that status or if |
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> we should just drop it. If possible and useful, would we like to |
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> restrict the VERIFIED status change to a specific group of people? |
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> Please share your thoughts on this so we can decide how to act on this case. |
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I'd like to see the whole thing go away. It's this one user I've pretty |
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much ever seen using it. And he's using it to change "RESOLVED" status |
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to "VERIFIED" on e.g. removal bugs, stabilization bugs, keywording bugs... |
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Now I try to read the bugmail even for old removed packages by e.g. |
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treecleaners, there actually might be something useful, like a comment |
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that the project got resurrected and could be restored to portage. |
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But then I just find every second mail to be these "VERIFIED" changes... |
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don't know about you... but to me, it's very frustrating. |
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Well, it wouldn't be so frustrating if the user just stopped doing it, |
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but he doesn't... even when asked. So that adds up to my frustration a |
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bit here. |
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So far I've found 2 hacks that could serve the purpose: |
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I could procmail all mail from this one user to spam folder, but that |
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just solves it for this one time, only for me, and only for the one |
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users actions. Also i'd be missing any useful mails from him. So that |
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doesn't sound like a solution. |
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Or... |
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Then I could disable the whole mail sending of that resolution change |
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from bugzilla's settings, but I couldn't find a way to fine-grain in a |
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way so only "VERIFIED" mails get ignored. So no solution there either. |
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> |
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> |
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> [1] - http://www.bugzilla.org/docs/3.4/en/html/lifecycle.html |
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> |
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Looks nice on paper if you put it like that, but not really how it's |
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working for us in reality. |
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(Sorry for any spelling errors, I hope my message got a across) |
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