Re: [gentoo-dev] bug wrangler queue is large...

[Jeroen Roovers]

On Tue, 25 May 2010 22:08:55 +0200
Harald van Dijk <truedfx@g.o> wrote:

> On Tue, May 25, 2010 at 03:33:33PM -0400, Mike Frysinger wrote:
> > On Tuesday 25 May 2010 14:46:01 Matti Bickel wrote:
> > > I wrangle bugs when there's a need and I'd
> > > like to hear what maintainers want to see on a bug assigned to
> > > them. If info is missing I usually ask for it and assign the bug
> > > anyway. If that's not wanted, let me know.
> >
> > i dont feel like this should go to the maintainer yet.  if a report
> > is missing something that the maintainer needs, it isnt ready for
> > them to look at.  so wranglers ask for it, leave it assigned to
> > bug-wranglers, and close as NEEDINFO.  when (if) things become
> > available, it can then be re-opened and moved to the maintainer.
>
> No, don't close as NEEDINFO, mark as ASSIGNED. NEEDINFO bugs cannot be
> reopened by other users, even if they provide the requested
> information. NEEDINFO bugs are also easily forgotten about when the
> reporter forgets to reopen the bug him/herself. Plus, it's in the
> docs anyway.

If you have to CLOSE a bug because it's blatantly lacking the proper
info, language, spelling etc, then CC yourself. It's the least you can
do to make sure there's some kind of follow-up.


Regards,
      jer