Gentoo Archives: gentoo-dev

From: kuzetsa <kuzetsa@×××××.com>
To: gentoo-dev@l.g.o
Subject: Re: [gentoo-dev] [RFC] Splitting developer-oriented and expert user mailing lists
Date: Mon, 04 Dec 2017 01:08:04
Message-Id: 17a49ec5-e595-b513-ef61-dddfb1c1142c@gmail.com
In Reply to: [gentoo-dev] [RFC] Splitting developer-oriented and expert user mailing lists by "Michał Górny"
1 More than zero posts on this thread are consistent with this point:
2
3 On 12/02/2017 06:18 PM, Michał Górny wrote:
4 > 3. Support requests. Some of our 'expert users' have been abusing
5 > the mailing lists to request support (because it's easier to ask
6 > everyone than go through proper channels) and/or complain about bug
7 > resolutions. This is a minor issue but still it is one.
8
9 If things are a bug, it should be filed as a bug: when there's a fault, or a
10 feature request, or any other thing which can go to the tracker, so b.g.o
11 is the right place if it affects multiple configurations and needs
12 addressed.
13
14 Anything [mis]configuration related, or if it's unclear could likely go
15 to an
16 official support channel if it's gentoo-specific, or even upstream support.
17 An expert user list would be a fine place for that too.
18
19 Not all resolutions require a developer, and this likely includes
20 misunderstandings or disagreements on how things were handled too.

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