Gentoo Archives: gentoo-installer

From: "Paul J. Wilson" <paulj.wilson@×××××.com>
To: gentoo-installer@l.g.o
Subject: Re: [gentoo-installer] educating users
Date: Tue, 20 Sep 2005 00:42:46
In Reply to: Re: [gentoo-installer] educating users by Andrew Gaffney
Deaf ears.

On 9/19/05, Andrew Gaffney <agaffney@g.o> wrote:
> > Paul J. Wilson wrote: > > The way I see it, the problem is not about the gentoo installer, but a > > problem of perceptions between the developers and the users. There is a > > further division between the "power users" and the "noobs". > > > > It's easier said than done, but each side should step outside their own > > experience. To a developer, "easy" meains opening VI and drawing on > > their knowledge of hot keys and bash syntax. To the average user, "easy" > > means selecting options from a menu , or not selecting anything at all > > to have things turn out as intended. > > To me, "easy" means following the very clear directions layed out for you > in the > install guide and being able to use nano. I may be wrong, but I believe my > cat > can use nano. > > > Regular, everyday users tend not to have the time to spend on the finter > > points of linux and gentoo in particular. If the aim of the gentoo > > installer project is to make Gentoo more accessable to these types of > > users, then it's not unreasonable to expect these users to reach out > > That's not the aim. The aim is to make installs *faster* and more > automated...not easier. > > > It's also obvious from the responses that some users do NOT find the > > handbook accessable. This can't be simply explained away by lack of > > intelligence. Again, what is obvious to some is not obvious to others, > > especially those who are not trained to think in technical terms. > > Brushing off the questions of every-day users as the work of "noobs" is > > a very easy and sloppy thing to do. > > People who can't follow the handbook are people that can't pay attention > long > enough to read a complete sentence. If someone can't install Gentoo > because of > ADD, that's not our problem. > > > There is a huge disconnect happening here. On the one hand, the Gentoo > > front matter seems to state that Gentoo is "all about choices" and goes > > on to strongly imply that the distribution can be all things to all > > users. There are a sub-set of users who 1. don't find the detail and > > fine-point instruction in the manual helpful 2. don't have the time to > > manually configure everything or 3. are not computer literate. It's > > obvious that there are large numbers of people who want to use gentoo > > but whose needs are not being met. I have the impression that the > > gentoo-installer project is an attempt to meet the needs of such users. > > Gentoo is not exactly targeted at *any* of those groups of users. As > stated > above, that is *not* the intention of the installer. > > -- > Andrew Gaffney > Gentoo Linux Developer Installer Project > -- > gentoo-installer@g.o mailing list > >