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On Mon, Feb 17, 2020 at 8:18 AM William Hubbs <williamh@g.o> wrote: |
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> |
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> All, |
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> |
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> I realize that comrel is a thankless job, but it is an important one |
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> that helps preserve the health of the community. |
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> |
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> To facilitate this, I think we need to have some changes in the way comrel |
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> operates, so I would like to propose them here to see what other folks think. |
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> |
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> Since comrel is a special TLP like QA, I think the comrel lead, like |
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> the qa lead, should be confirmed by the council. |
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> |
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> When an issue is filed with comrel, the issue should be addressed |
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> within a reasonable time frame. As someone who has filed issues, I have |
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> seen them sit for months with no action taken. |
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> With all respect to comrel, this is unacceptable. You have a published |
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> policy for how you will process issues, so follow it. If you don't, it |
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> is very upsetting for users/developers who reach out to you for |
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> assistance, weakens your credibility, and by extension negatively affects the |
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> reputation of the entire Gentoo community. |
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> |
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> To promote more transparency with comrel, I would like to |
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> require the comrel lead to send a report to the gentoo-project list monthly |
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> containing these statistics for the previous month: |
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> |
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> - number of bugs received |
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> - number of bugs pending (this is for bugs that are currently in process) |
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> - number of bugs resolved by actions (such as talking to |
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> developers or disciplinary action) |
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> - number of bugs closed without action |
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> |
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> - number of mediation requests received |
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> - number of mediation requests resolved |
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> - number of mediation requests escalated to bugs |
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> - number of mediation requests dismissed without action |
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> |
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> The comrel lead should be replaced if this report is not sent for three |
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> consecutive months. |
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> |
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> What do others think? |
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I think this is all very reasonable. I've both been in the position of |
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having (multiple) reports to ComRel ignored and also on the inside of |
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ComRel and seen reports languish. |
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I hope monthly reports can act as a forcing function for ComRel to be |
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more attentive. |
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