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On 01/31/19 14:27, Rich Freeman wrote: |
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> On Thu, Jan 31, 2019 at 2:11 PM Rich Freeman <rich0@g.o> wrote: |
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>> |
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>> Can Council define an appeals process for appeals of moderation |
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>> decisions in general for any official Gentoo communications media? I |
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>> think we have this for mailing lists, as Proctors is the only real |
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>> moderation there and Proctors does have an appeals process. I think |
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>> IRC and Forums are the areas with gaps - to the extent that either has |
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>> an appeals process I can't find it documented anywhere (I welcome |
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>> leads in both areas to comment). |
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>> |
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> |
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> Proctors already has a defined appeals process. Minor actions like |
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> warnings or short bans are final, and longer bans are appealable to |
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> Comrel. IMO this is a reasonable balance. |
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> |
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> To the extent that either IRC or Forums formally has a process for |
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> short-term bans (<1wk)/etc I would suggest those also be |
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> non-appealable beyond any internal process these teams have. |
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> |
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> For appeals beyond this I suggest that Comrel also be the point of |
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> appeal. I think Proctors could also work, but it raises the question |
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> of bureaucracy as in theory an IRC op might make a decision, then |
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> Proctors takes an appeal, then Comrel takes an appeal, and then maybe |
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> even Council takes an appeal. That is a lot of appeals. |
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> |
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> Very long-term it might make sense to try to better harmonize how we |
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> do moderation on all these different media, but I think that is really |
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> a separate issue, and doesn't need to be settled right away. I think |
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> that the absence of ANY appeals process in the interim is more of an |
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> issue, as it does leave people who are subject to what might be one |
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> person's decision no real access to due process. Even if all the |
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> moderators are doing a perfect job there should be a process. |
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> |
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> I'd encourage IRC ops or Forums mods to chime in with their thoughts here... |
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> |
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Given prior interaction with ComRel, including their lead expressly |
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including the option to not reply at all in their poll of the members |
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regarding a matter before them (though, to be fair, points for admitting |
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it), as Forums project lead I am disinclined to take on any additional |
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"oversight" without good cause. |
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As originally constituted, proctors were to essentially be CoC |
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enforcement for media no other team was in place (mostly the mailing |
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lists), expanding their role to be yet another level of appeal in media |
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where other teams are in place seems to be muddling their purpose somewhat. |
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The forums appeal process is quite simple: contact us. Aside from spam, |
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there is not much use of direct sanctions by the forums team and when |
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there is simply demonstrating that one is acting in good faith is |
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typically enough to have such sanctions lifted. If a user truly cannot |
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reach some accord with moderators they can try other avenues but any |
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case where that would be plausible is not likely to end in the |
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moderators' decision being overturned by anyone who is not somehow |
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strongly partisan to the party making the appeal and willfully ignoring |
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the actual circumstances of the sanction being levied. |
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