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On 22/04/18 23:00, Christopher Díaz Riveros wrote: |
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> El dom, 08-04-2018 a las 22:05 -0400, Alec Warner escribió: |
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>> Hi I'm Alec from Infra, and I've been working on the moderation we discussed |
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>> in today's council meeting. |
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>> |
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>> What I have done is basically: |
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>> |
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>> Create a git repo to hold the whitelist. |
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>> Created some integration where we can insert the whitelist into the ML |
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>> software. |
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>> Created some wiki documentation. |
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>> Tested most of this on a test list. |
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>> |
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>> In doing the testing, I determined it is possible to send a deny message for |
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>> non-whitelisted posters for the gentoo-dev list. I'm looking for some content |
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>> for that message. |
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>> |
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> Ideally, it would be something like: |
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> |
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> "Thank you for contributing to Gentoo Linux! While we encourage communication |
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> between users and developers, the mailing list that you are trying to post is |
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> currently in moderation. Please take a look at all the mailing list and its |
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> topics [1], if you still consider that your mail is appropriate for this |
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> specific mailing list, please contact Project XYZ [2]. |
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> |
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> If you are still in doubt about the relevance of your email, please contact us |
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> on IRC, read our support site [3], and our contact site too [4]. |
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> |
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> Thank you for helping Gentoo Linux! |
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> |
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> [1]:https://www.gentoo.org/get-involved/mailing-lists/all-lists.html |
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> [2]:link project XYZ |
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> [3]:https://www.gentoo.org/support/ |
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> [4]:https://www.gentoo.org/inside-gentoo/contact/ |
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> |
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>> In particular it seems like there is a process where people may try to post, |
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>> get denied, and then are left at a loss for what to do next. |
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>> I feel like in #gentoo-dev its somewhat more approachable (you just ping a |
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>> random person and get them to voice you.) But its not like there is a list of |
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>> devs on the mailing list. Should we be directing these contributors someplace, |
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>> like the wiki https://wiki.gentoo.org/wiki/Contributing_to_Gentoo or perhaps |
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>> the proxy-maint project? |
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>> |
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> Currently, we lack a project that is capable of direct users in a manner where |
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> they reach the community and felt listened (or at least that wasn't obvious to |
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> me while looking for one in the projects list). While Public Relations project's |
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> mission is to improve visibility to the rest of the world, maybe we need a User |
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> Relations project, where we help users in a more "personal" way than the |
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> "support" or "contact" sections. It may help us to get some feedback from users |
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> too. This is not a new topic, I saw a bunch of emails describing the need for a |
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> place where users could go in the past weeks, and this moderation task may fit |
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> in this new project. |
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> |
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> Or maybe there is a better approach? I haven't found an exact project that could |
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> handle this situation, but if it exists I'd appreciate the reference to know it |
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> too. |
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> |
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> Regards, |
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Good cut at a response draft, Chris! |
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|
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The only place I can think of at present to direct people is #gentoo IRC |
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.. not ideal, but probably the best we have presently. There isn't a |
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list-admin@g.o and I don't even know where that might end up, nor who |
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would deal with it even! |
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|
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I think there is definitely scope for a "UserRel" type team - it would |
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fit in well with Daniel's concept of having a User Representative[-dev] |
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on council and/or Trustees to help shape the future direction(s) of the |
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distro. It would tie in with the PR team too, feeding back comments from |
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social media and forums, for example, as well as shaping news items and |
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publicity. Could be quite a fun team to be part of, potentially, for the |
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non-committing types... |