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On Mon, 2020-02-17 at 10:18 -0600, William Hubbs wrote: |
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> Since comrel is a special TLP like QA, I think the comrel lead, like |
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> the qa lead, should be confirmed by the council. |
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> |
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|
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You may also want to have a GLEP for ComRel like GLEP 48 is for QA. |
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|
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> When an issue is filed with comrel, the issue should be addressed |
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> within a reasonable time frame. As someone who has filed issues, I have |
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> seen them sit for months with no action taken. |
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> With all respect to comrel, this is unacceptable. You have a published |
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> policy for how you will process issues, so follow it. If you don't, it |
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> is very upsetting for users/developers who reach out to you for |
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> assistance, weakens your credibility, and by extension negatively affects the |
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> reputation of the entire Gentoo community. |
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> |
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> To promote more transparency with comrel, I would like to |
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> require the comrel lead to send a report to the gentoo-project list monthly |
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> containing these statistics for the previous month: |
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> |
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> - number of bugs received |
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> - number of bugs pending (this is for bugs that are currently in process) |
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> - number of bugs resolved by actions (such as talking to |
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> developers or disciplinary action) |
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> - number of bugs closed without action |
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|
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Not sure if you wouldn't need more split, e.g. between requests rejected |
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as invalid, withdrawn or timed out. |
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|
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> - number of mediation requests received |
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> - number of mediation requests resolved |
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> - number of mediation requests escalated to bugs |
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> - number of mediation requests dismissed without action |
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> |
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> The comrel lead should be replaced if this report is not sent for three |
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> consecutive months. |
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> |
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> What do others think? |
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|
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Overall, the direction seems to make sense. |
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|
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-- |
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Best regards, |
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Michał Górny |