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On Wed, 2020-02-26 at 14:22 -0600, William Hubbs wrote: |
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> On Wed, Feb 26, 2020 at 02:13:17PM -0600, William Hubbs wrote: |
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> > As I've said earlier in the thread, I'm not talking about bugs that are |
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> > in process. I'm talking about bugs where nothing has started to happen. |
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> |
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> So, if we don't want hard timeouts, is there another option? |
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> |
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> My concern is when a reporter opens a bug then the bug sits there for an |
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> extended period of time with no one addressing it. |
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I agree there. Paradoxically, ComRel seems to have communication |
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problems. All it really takes is making sure the user gets *some* |
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response in time, be it 'we are looking into this, this will take some |
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time, we will notice you as things progress'. |
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-- |
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Best regards, |
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Michał Górny |
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