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On 4/29/05, gentoo-server <gentoo-server@××××××××××.com> wrote: |
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> |
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> >I'm looking for a web based job ticket system. We use apache 2 and mysql |
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> >currently, and also have php 4/5. |
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> > |
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> >Any suggestions? |
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> > |
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> > |
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> > |
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> http://www.bestpractical.com/rt/ |
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> |
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> We use it with ~10 users, and ~5000 end users submitting tickets. Works |
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> very well for us. |
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|
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RT is in Portage, though there are some bugs relating to it: |
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|
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https://bugs.gentoo.org/show_bug.cgi?id=61893 |
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https://bugs.gentoo.org/show_bug.cgi?id=67686 |
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(maybe more) |
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|
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If you have some personal knowledge about the official Portage version |
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of RT (like do you actually use it), please take a look at these bugs, |
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and see if there is is anything you can add, or if they can be closed. |
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Additionally, these bugs are for 3.2.2, which is now superceded by |
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3.2.3 and 3.4.1. I am not going to be using RT at this point, since my |
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organization decided to go with another product (although this was |
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decided six months ago and since then there's be no tangible |
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progress). |
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-- |
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Computer interfaces should never be made of meat. |
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http://www.terrybisson.com/meat.html |
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|
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-- |
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