From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: Received: from lists.gentoo.org (pigeon.gentoo.org [208.92.234.80]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature RSA-PSS (2048 bits)) (No client certificate requested) by finch.gentoo.org (Postfix) with ESMTPS id 53B711581FB for ; Mon, 26 Aug 2024 11:54:44 +0000 (UTC) Received: from pigeon.gentoo.org (localhost [127.0.0.1]) by pigeon.gentoo.org (Postfix) with SMTP id 45621E2AA9; Mon, 26 Aug 2024 11:54:38 +0000 (UTC) Received: from cow.ash.relay.mailchannels.net (cow.ash.relay.mailchannels.net [23.83.222.41]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature RSA-PSS (4096 bits) server-digest SHA256) (No client certificate requested) by pigeon.gentoo.org (Postfix) with ESMTPS id A950DE2A92 for ; Mon, 26 Aug 2024 11:54:37 +0000 (UTC) X-Sender-Id: thundermail|x-authsender|confabulate@kintzios.com Received: from relay.mailchannels.net (localhost [127.0.0.1]) by relay.mailchannels.net (Postfix) with ESMTP id 419534C62EB for ; Mon, 26 Aug 2024 11:54:36 +0000 (UTC) ARC-Seal: i=1; s=arc-2022; d=mailchannels.net; t=1724673275; a=rsa-sha256; cv=none; b=hl3CZM2sXfllVa9ZKZxqBWlYOwxsvCoXU3fDISW0ggzC1q4v+KGxTX9NrQynhsyD40uvJa AppX0Dzoeh7ZSa6uAStwHnyDXBuQv3JzsoIr1mWiMa8UTHLJki7mHB2N35V0qyTKaa0ONK 1mFICy71GVRQ51+qBWQO9ZXSzlaKjxcIPcNoEIselWxGFgwdcah74i5AGaSBmEeePsWwVe lmZl9LRucYuXN9lvHkmcqsHYasA6OJG3vcKOQi6ufd8Kd7wKw+t6/UZPCqC+yjlASP33m9 O2s1m2tDQeW5+8DZBN0qqqcKhIGSkHaxyIg+2qIHOCvBlxKN9yXyVWdOkf/TAg== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=mailchannels.net; s=arc-2022; t=1724673275; h=from:from:reply-to:reply-to:subject:subject:date:date: message-id:message-id:to:to:cc:mime-version:mime-version: content-type:content-type:in-reply-to:in-reply-to: references:references; bh=wshlI/FD7AOHyLNFv2nuyYZWZvPrDCbN8IFXGYkee24=; b=9kg4JsvLa4DDKzj2oQCBna2YgiI0oyppJIRwkOIoa+Y6mAjtzGx/cw5K6Thx3DgsC2IF4i v6ZNAj0941SovpFsqOlBTNL8mBLSUL0avNbFhs76ZzmyI+KJBDXL4QMe3tS9X287lstc6j cHsR3HJ8wxz8FX4DXS+N9Jaunr5P+uSEVQf3WeOrfr7QaXEzXNJVqADUZ+Bf78j8epOt4b uFTvuNWbCLU5f5dLSGtrQUELNj9wX90zNXBLmw7NnF5fPvaf5PR1gbZPBhvgeK3qUNjZ7u FUgIlXXr+4kdqQ1BCaHW+WmQHSd3YFORw1Bk8Nsm5+R/+Su7+rcjJcNf8tNWjQ== ARC-Authentication-Results: i=1; rspamd-5549cdcdbf-fdrp7; auth=pass smtp.auth=thundermail smtp.mailfrom=confabulate@kintzios.com X-Sender-Id: thundermail|x-authsender|confabulate@kintzios.com X-MC-Relay: Neutral X-MailChannels-SenderId: thundermail|x-authsender|confabulate@kintzios.com X-MailChannels-Auth-Id: thundermail X-Drop-Drop: 09a379b76291ac9c_1724673275725_3644797129 X-MC-Loop-Signature: 1724673275725:1204197684 X-MC-Ingress-Time: 1724673275724 Received: from mailclean11.thundermail.uk (mailclean11.thundermail.uk [149.255.60.66]) (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384) by 100.98.78.8 (trex/7.0.2); Mon, 26 Aug 2024 11:54:35 +0000 Received: from cloud238.thundercloud.uk (cloud238.thundercloud.uk [149.255.62.116]) by mailclean11.thundermail.uk (Postfix) with ESMTPS id ED4AE1E0003 for ; Mon, 26 Aug 2024 12:54:32 +0100 (BST) Authentication-Results: cloud238.thundercloud.uk; spf=pass (sender IP is 217.169.3.230) smtp.mailfrom=confabulate@kintzios.com smtp.helo=rogueboard.localnet Received-SPF: pass (cloud238.thundercloud.uk: connection is authenticated) From: Michael To: gentoo-user@lists.gentoo.org Subject: Re: [gentoo-user] New machine: Contents of display are offset around 2 inches from the left hand side. Date: Mon, 26 Aug 2024 12:54:20 +0100 Message-ID: <2227968.NgBsaNRSFp@rogueboard> In-Reply-To: References: <3336008.aeNJFYEL58@rogueboard> Precedence: bulk List-Post: List-Help: List-Unsubscribe: List-Subscribe: List-Id: Gentoo Linux mail X-BeenThere: gentoo-user@lists.gentoo.org Reply-to: gentoo-user@lists.gentoo.org X-Auto-Response-Suppress: DR, RN, NRN, OOF, AutoReply MIME-Version: 1.0 Content-Type: multipart/signed; boundary="nextPart2823544.BEx9A2HvPv"; micalg="pgp-sha256"; protocol="application/pgp-signature" X-PPP-Message-ID: <172467327241.2582686.14372954643096789272@cloud238.thundercloud.uk> X-PPP-Vhost: kintzios.com X-Rspamd-Queue-Id: ED4AE1E0003 X-Rspamd-Server: mailclean11 X-Spamd-Result: default: False [-1.61 / 999.00]; SIGNED_PGP(-2.00)[]; MID_RHS_NOT_FQDN(0.50)[]; MIME_GOOD(-0.20)[multipart/signed,text/plain]; ONCE_RECEIVED(0.10)[]; MX_GOOD(-0.01)[]; R_SPF_ALLOW(0.00)[+mx]; FUZZY_BLOCKED(0.00)[rspamd.com]; RCVD_VIA_SMTP_AUTH(0.00)[]; ASN(0.00)[asn:34931, ipnet:149.255.60.0/22, country:GB]; MISSING_XM_UA(0.00)[]; RCPT_COUNT_ONE(0.00)[1]; MIME_TRACE(0.00)[0:+,1:+,2:~]; RCVD_COUNT_ONE(0.00)[1]; R_DKIM_NA(0.00)[]; RCVD_TLS_ALL(0.00)[]; NEURAL_HAM(-0.00)[-0.715]; REPLYTO_ADDR_EQ_FROM(0.00)[]; FROM_EQ_ENVFROM(0.00)[]; FROM_HAS_DN(0.00)[]; ARC_NA(0.00)[]; DMARC_POLICY_ALLOW(0.00)[kintzios.com,none]; TO_MATCH_ENVRCPT_ALL(0.00)[]; TO_DN_NONE(0.00)[]; PREVIOUSLY_DELIVERED(0.00)[gentoo-user@lists.gentoo.org]; HAS_REPLYTO(0.00)[confabulate@kintzios.com] X-Rspamd-Action: no action X-Archives-Salt: fe3eef2f-09c4-426f-b13c-ac5c840cfe47 X-Archives-Hash: ab9d15e4ad52713b4211683e557ba310 --nextPart2823544.BEx9A2HvPv Content-Transfer-Encoding: 7Bit Content-Type: text/plain; charset="UTF-8"; protected-headers="v1" From: Michael To: gentoo-user@lists.gentoo.org Reply-To: confabulate@kintzios.com Date: Mon, 26 Aug 2024 12:54:20 +0100 Message-ID: <2227968.NgBsaNRSFp@rogueboard> In-Reply-To: MIME-Version: 1.0 On Monday, 26 August 2024 11:40:43 BST Alan Mackenzie wrote: > Hello, Michael. > > On Sun, Aug 25, 2024 at 22:04:05 +0100, Michael wrote: [snip ...] > > OK, in the first instance disable the CMS in the UEFI settings and reboot. > > Some boards do not lose some of their cached settings when you simply > > shutdown. Remove the power cable, depress and hold the power button for > > 10-20 seconds. Any capacitors will discharge. Reconnect the power and > > boot normally. > > That didn't help either, I'm afraid. :-( > I've had a reply from MSI's support. It's along the lines of "buy new > cables, don't use an adapter, and don't use a KVM box". In other words, > not at all useful. I'm trying to work out whether it's worth trying to > supply MSI with the extra information about the excess numbers of pixels > being multiples of 16 in both the horizontal and vertical directions. I > suspect I'll just get the runaround from them, no matter what. Yes, I suspected this would be their default response. If there is a known problem and a fix or workaround, OEMs will advise of it usually in their FAQs. On a newly released product they may ask for additional information. Otherwise they are unlikely to engage in troubleshooting with retail users and tend to point at anything else but their product. ;-) > Or, I could go back to the shop that built the machine. Maybe I should > try it connected directly to an HDMI monitor. If you have a monitor with the same connector as your graphics card (DP or HDMI) then you can test the health of the new PC with it. However, if you must use the KVM and DVI-HDMI adaptor, then the options are limited. > > If the above gymnastics do not fix it, then you'll have to try resetting > > the MoBo. Make a note of any changed settings and check the CSM option > > is left disabled. > > I think this is what I will try next. I don't know which of the settings > has been changed, so I'll need to make a note of practically every > setting. Most of them are still defaults. Depending on the MoBo you can usually create a backup file with all the firmware settings and reload it later on, after you reset the MoBo and finished with your tests. > > > Ahhhhh. If it does it in the BIOS, it's either a monitor or video card, > > > or mobo if video is built in, problem. > > > > On modern APUs video graphics chips are integrated within the CPU die > > itself as separate graphics cores. > > It seems such a graphic core is supplying 2112x1116@60Hz, rather than the > correct 1920x1080@60Hz. Hopefully the fault is in the firmware, not in > the graphics unit. ;-( If this is the problem then you should be able to set your desktop to a 1920x1080 resolution. I am not familiar with xfce but there will be some display setting to adjust the resolution with. > > [ .... ] > > > Let's hope this is an MSI/CSM specific issue rather than a hardware fault. > > Given MSI support's attitude, it's looking like my machine is going back > to the shop that made it, unless resetting the CMOS RAM does the job. > That's the thing to try out next. Another thing to try to confirm is if the EDID of the monitor is correct: Emerge sys-apps/edid-decode, then capture the EDID of the monitor with get- edid in a file and feed it to 'edid-decode -p'. It will parse the file and output a human readable output. Then you can see what the preferred resolution is as far as the monitor EDID content is concerned, or if it is indeed missing as you reported previously. You can also read Xorg.0.log to find out what your xorg driver reports. The recurring flickering of the display after you've loaded your desktop shows the linux OS is trying to re-adjust the display. Usually this happens when the connection/power to the monitor is disrupted, which again points to a connector issue, or it can also happen if you specified in your GUI the wrong resolution/frequency. Due to my ham-fisted attempts to connect a DVI adaptor behind a monitor without being able to see what I was doing, I recall bending one of the terminals at the DVI connector. This was giving spurious results. I had to straighten the terminal carefully with long nose pliers, before I was able to use the monitor properly. Check if your connectors have suffered something similar. Other than the above, I'm out of ideas. :-( --nextPart2823544.BEx9A2HvPv Content-Type: application/pgp-signature; name="signature.asc" Content-Description: This is a digitally signed message part. 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