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On Nov 12, 2007 6:59 PM, Grant <emailgrant@×××××.com> wrote: |
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> I just switched from DSL to cable and I'm noticing a significant delay |
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> when using Skype, even when nothing else is happening on my network. |
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> Has anyone else noticed this and had success "fixing" it? I'm using a |
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> Gentoo router so I can try just about anything. |
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> |
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> - Grant |
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> -- |
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> gentoo-user@g.o mailing list |
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> |
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> |
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I work for as a cable modem technician. The first thing to check for when |
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you're having cable internet problems is the modem. Call up tech support |
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and ask them to check the signals on the modem (upstream power, downstream |
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rcv, downstream SNR, upstream SNR, headend receive) and make sure they're in |
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range. Also ask them to ping and (if available) rf ping to check for |
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latency/packet loss. Also ask them to check the circuits/backbone. Also, |
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can you reproduce this latency in the form of a ping/traceroute? This will |
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go a long way with ISPs in determining where the problem is (although |
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Comcast just blows off high latency on pings as the result of dropping them |
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due to lower priority). |
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-- |
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- Mark Shields |
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