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On Thu, Jun 25 2015, Alan McKinnon wrote: |
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> On 25/06/2015 15:06, Neil Bothwick wrote: |
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>> On Thu, 25 Jun 2015 12:09:03 +0100, Mick wrote: |
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>> |
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>>> I would seek a refund for the MSWindows OS that it comes preinstalled |
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>>> with. (This is a blatant case of software bundling with their products |
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>>> and the refusal to cough up a refund when requested remains |
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>>> incompatible with European Directive 2005/29/EC. Court test cases in |
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>>> France and Belgium have validated this and big boys like Dell are now |
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>>> more cautious when confronted by informed consumers assertively |
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>>> requesting refunds.) |
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>> |
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>> The XPS 13 at least is available as a "Developer Edition" that comes with |
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>> Ubuntu 14.04 LTS instead of Windows. |
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> |
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> If you or the crowd you work for can legitimately qualify as a business |
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> customer, you experience a whole different world to the plebs who buy |
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> thrugh the consume site. |
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Very much agreed. I bought consumer dells (inspiron) for my children |
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and the customer service was poor. Even close DNA matching didn't help. |
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allan |
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PS Both now have macs and are fully wired into the apple ecosystem, much |
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to my chagrin. |
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