1 |
On 03/27/10 01:25, Dale wrote: |
2 |
> CJoeB wrote: |
3 |
>> Hi, |
4 |
>> |
5 |
>> I have an HP C4795 All-in-One Printer/Scanner/Copier. I had the thing |
6 |
>> working, with the exception that the scanner would only work with xsane |
7 |
>> when logged in as root. |
8 |
>> |
9 |
>> I haven't used the printer in a few days and have updated my system and |
10 |
>> the kernel since I last used it. Now, I can't get the darn thing to |
11 |
>> work. I can set up the printer used the CUPS web interface. I can send |
12 |
>> jobs to the printer and they will appear in the queue, but they just |
13 |
>> hang and won't print. |
14 |
>> |
15 |
>> I have no idea what I'm doing wrong. Any suggestions? |
16 |
>> |
17 |
>> Thanks in advance. |
18 |
>> |
19 |
>> Colleen |
20 |
>> |
21 |
>> |
22 |
> |
23 |
> This may not help but I noticed something weird like this a while |
24 |
> back. The only way I could fix it was to delete the printer and add |
25 |
> it back again. Mine is a HP as well so this may be worth trying at |
26 |
> least. Also note, you should use the HP tool to add this printer. I |
27 |
> think it is hp-setup. |
28 |
> |
29 |
> On the scanner, it sounds like you need to be added to a group to |
30 |
> access the scanner as a user. Look in /etc/group and see if you |
31 |
> something scanner related. |
32 |
> |
33 |
> Hope that helps if no one else has a better idea. |
34 |
> Dale |
35 |
> |
36 |
|
37 |
Thanks, Dale. Yours was the only response I have received so far. I'm |
38 |
really only replying to add some clarity. I did try deleting the |
39 |
printer and adding again with the same result. The HP tool won't even |
40 |
recognize the printer and gives me the option to go to the CUPS web |
41 |
interface. |
42 |
|
43 |
As far as the scanner goes, I haven't resolved that issue, but it is not |
44 |
a concern at this point. I *did* add myself to the scanner group. I |
45 |
posted that issue previously and was told that I should create a rule. |
46 |
|
47 |
Thanks, again, |
48 |
|
49 |
Colleen |
50 |
|
51 |
-- |
52 |
|
53 |
Registered Linux User #411143 with the Linux Counter, http://counter.li.org |