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John Runyon <me@×××.im> writes: |
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> On Mon, Mar 27, 2017 at 10:08:41PM -0400, Harry Putnam wrote: |
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>> In the course of about 2 hrs my connections were dropped at least 15 |
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>> times and I think probably more. At some points I have more than one |
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>> login going, and I noticed if I left one idle for a few minutes it |
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>> would b dropped when I next attemtpted to use it... I mean really a |
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>> few minutes like 3 or so. |
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>> |
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> No issues that you've observed with other providers? Which location were |
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> you in? I've used Linode for years and never had issues (other than on |
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> certain connections where I need to enable keepalives due to my end |
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> closing it). But I've mostly stuck to their DFW location. |
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I do have a shell account on a server in Pittsburg area (jtan.com) that |
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I've had for yrs... Not my own vm. Just an account on actual |
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hardware. I've stayed connected to them for a week at a time a few |
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times. I do experience the odd drop now and then with them. |
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I've since closed out the linode account etc, but I was connecting |
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from the Atlanta GA area if that tells you anthing about where there |
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operation was. Come to think of it, I did see something about Fremont |
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Calif. |
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It would not suprise me to learn that it was all happening on my end. |
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I'm on a Comcast Cable modem/router connection. |
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> |
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>> Remains to be seen how they respond. I only turned my trouble ticket |
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>> 7 minutes ago. |
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>> |
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> Their support is usually pretty quick and pretty customer-service-y. I'd |
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> be surprised if they didn't refund you in full (or at least pro-rated). |
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Yes, it is quick and all taken care of shortly after I posted the |
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note. |
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So they get an A rating from me for customer support. |
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But whatever the reason for getting dropped like that... just not worth |
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the hassle. |