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On Tuesday 12 February 2008, Grant wrote: |
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> > Can you please ssh to your box and run an nmap from your box |
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> > (locally)? This will answer if smtp and imap are running and if they |
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> > are being filtered by your isp. I'm not sure if someone mentioned |
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> > before but imap might not be configured to listen on anything besides |
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> > 127.0.0.1. I wouldn't be surprised if Cox filters 25, but nmapping |
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> > locally will shed some light on it. |
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> |
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> I did this and nmap reports smtp is open and no ports are filtered. |
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> So those filtered ports are all Cox-filtered I guess. |
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You can always ring them and ask them. Or email them first. Either way read |
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the small print in ToS and quote it to them to cut down wasted hours of |
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communication with inept helpdesk staff. Your argument ought to be: please |
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open port(s) 1,2,3 . . . for these IP addresses for me only, thank you. No? |
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You can't? Can I please speak to your manager? |
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If you articulate your requirement clearly and elevate it to a person |
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authorised to deal with such a request you stand a better chance of |
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succeeding. If they try to fob you off with "open a business account if you |
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want such a service, sir" cut them short and say that you are not running a |
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business, that sending your personal mail is *not* a "business service" and |
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therefore they ought to redefine it in their unreasonable ToS, and that you |
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are not an anonymous spammer but a registered user of their network. |
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Essentially, you are asking them to circumvent a firewall security policy. |
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Be polite but firm. BTW, blocking all and sundry from sending spam is |
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A_Good_Thing(TM), but if they want to be more intelligent about it they |
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should find a way of blocking all the darned owned MSWindows botnets out |
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there that make the US No.1 in spam generated traffic. |
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-- |
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Regards, |
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Mick |