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Stefan G. Weichinger <lists <at> xunil.at> writes: |
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> yesterday I started to upgrade an older gentoo server at a customer. It |
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> has only been updated now and then as they tend to save money and rarely |
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> contact me ... |
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> I would like to avoid to have to drive there so it would be great to be |
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> able to fix that from here, via ssh. |
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> Thanks for any help, Stefan |
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Well it's probably late to "chime in" but, I have faced your delima |
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too many time. I'm probably older and more of a grouch than your are |
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but this problem is too simple. |
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Build a second machine, with all they need, maybe a few new things. |
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Copy the old data to the new machine. FEDEX (whatever) the machine |
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to them. Since it is commercial and critical, no way in hell, I'd |
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do this cheap. Teach them an expensive but excellent lesson. Let them |
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keep the old box to do with as they like. They can even ship it to |
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you every year or so for an upgrade. Redundancy is some thing I demand |
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with commercial folks I deal with. Spare hardware onsite. Deploy one |
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upgrade the other. PERIOD. They choose not to call, you have left them |
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in good shape. The longer the duration between calls, the larger |
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the invoice to fix. |
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Customers like this are the reason many consultants/small firms go |
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broke. "MAKE MONEY" and at the same time cultivate them into |
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being a client you like having in your portfolio! |
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Otherwise, ditch the loosers! or as they use to say |
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money talks and bullshit walks... |
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ymmv, |
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hth, |
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James |
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