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--- Neil Bothwick <neil@××××××××××.uk> wrote: |
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> Hello Dan Farrell, |
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> |
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> > Seagate's customer service I've never dealt with. |
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> I just send in the |
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> > drive, and a working one comes back in 60 days or |
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> so. |
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> |
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> That is customer service, albeit rather slow |
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> service. IBM replaced a |
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> faulty Deathstar drive in less than two weeks. |
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> |
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My SATA drive, Western Digital, was replaced in three |
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days. The tech took my card number and immediately |
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sent off the new drive with the proviso that he would |
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charge me for the new one if the old one didn't arrive |
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in 30 days. |
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> |
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> -- |
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> Neil Bothwick |
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> |
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> Veni, vermini, vomui |
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> I came, I got ratted, I threw up |
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> |
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-- |
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