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> From: Dale [mailto:rdalek1967@×××××.com] |
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> Sent: Wednesday, February 01, 2012 6:39 PM |
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> |
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> Howdy, |
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> |
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> I got a neighbour that has a computer issue. First, the hard drive went |
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> out. We ordered a new one and installed it. Then he realized he didn't |
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> have the restore discs. We ordered those from Gateway. I went up today |
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> and tried to install winders 7 on the new drive. I put the system disc |
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> in and it booted. Then it asked for the recovery disc #1. It copied |
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> that over then asked for disc 2. After a bit it wanted the Language |
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> disc. Then it said to reboot and it spit out the DVD. |
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> |
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> When it reboots from the hard drive, it comes up and says it is setting |
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> up the hardware and it seems to finish it. Then a window pops up and |
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> says this: |
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> |
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> "Windows Setup could not configure windows to run on this computers |
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> hardware." |
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Does this help? |
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|
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http://support.microsoft.com/kb/2466753 |
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|
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You may have accidentially set the new drive in the BIOS as RAID: the KB |
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article has steps to find the error logs and get more details. |
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