Gentoo Archives: gentoo-user

From: Paul Hartman <paul.hartman+gentoo@×××××.com>
To: gentoo-user@l.g.o
Subject: [gentoo-user] External USB HDD: device descriptor read/64, error -62 (solved?)
Date: Fri, 05 Jun 2009 03:23:39
Message-Id: 58965d8a0906042023y34d05f8dm44a681c5354ddeea@mail.gmail.com
1 I thought I would post this here for the archives and google in case
2 someone else has the same problem.
3
4 Tonight I rebooted for the first time in 60 days. In that time I've
5 changed from gentoo-sources-2.6.29-r1 to 2.6.29-r5 and countless
6 updates to my ~amd64 world.
7
8 I have an external LaCie 2TB USB hard drive which has been in use
9 those whole 60 days without problems. Much to my dismay, after
10 rebooting and plugging it in I got this in my dmesg:
11
12 [ 144.963008] usb 2-7: new full speed USB device using ohci_hcd and
13 address 9
14 [ 145.127007] usb 2-7: device descriptor read/64, error -62
15 [ 145.796006] usb 2-7: device not accepting address 9, error -62
16 [ 145.953007] usb 2-7: new full speed USB device using ohci_hcd and
17 address 10
18 [ 146.117007] usb 2-7: device descriptor read/64, error -62
19 [ 146.382007] usb 2-7: device descriptor read/64, error -62
20 [ 146.640007] usb 2-7: new full speed USB device using ohci_hcd and
21 address 11
22 [ 147.044914] usb 2-7: device not accepting address 11, error -62
23 [ 147.201007] usb 2-7: new full speed USB device using ohci_hcd and
24 address 12
25 [ 147.605006] usb 2-7: device not accepting address 12, error -62
26 [ 147.605010] hub 2-0:1.0: unable to enumerate USB device on port 7
27
28 I tried unplugging and replugging both the USB and power cables
29 several times but still had the same error. After a bit of Googling I
30 saw one old post on another distro's site that suggested it might be a
31 power issue -- not with the power to the drive, but power to the USB
32 hub on the motherboard. In fact, I had at the time plugged in these
33 USB devices: keyboard, mouse, joystick, hard drive, monitor (which has
34 a two-port hub), webcam, and scanner. I also charge my cell phone via
35 USB, though it was not connected at the time. All 4 USB ports on the
36 back of the motherboard were in use, which is where the HDD was
37 plugged in, as well as 2 more of the "external" (case) ports which
38 also come from the motherboard. So I unplugged everything except for
39 the keyboard and mouse, then plugged the HDD back in to the same USB
40 port and magic! It works! fsck found no errors, my data is safe... and
41 I am /yet/ /again/ reminded to make backups of everything.
42
43 I cannot be sure that my USB power was being over-utilized, but I have
44 unplugged and re-plugged it a few times and it has kept working so
45 far. Perhaps I have a bad port or cable that only sometimes works and
46 happened to work by coincidence after I unplugged the other devices.
47
48 I thought I'd post it here in case anyone else like me has a mild
49 heart-attack thinking their drive has died. There is hope! :)