1 |
On Friday, 30 December 2022 02:28:32 GMT Dale wrote: |
2 |
> Howdy all, |
3 |
> |
4 |
> I have a HP scanjet 4570c flatbed scanner. I bought it used years ago |
5 |
> and most of the time, it works just fine. On occasion tho, I get |
6 |
> something weird. When I scan something, it adds some pinkish colored |
7 |
> streaks. I took a scrap sheet of paper and scanned the back of it. I |
8 |
> used a magic marker on some text that was there, also drew a smiley face |
9 |
> on it as well. Anyway, the side with print is on the opposite side. |
10 |
> Basically, it is also seeing the back side of the paper. I'm not sure |
11 |
> if that could cause this weird streaking but wanted to mention it. |
12 |
|
13 |
I've come across the pink hue artefact on an old HP scanner, but can't recall |
14 |
the model. It is not related to the print of the opposite side becoming |
15 |
visible, which is caused by a high light exposure setting. You need to reduce |
16 |
the exposure to a level where you can see the primary print clear enough, |
17 |
without the back side bleeding through. |
18 |
|
19 |
|
20 |
> At first, I thought it was something on the glass so I disassembled the |
21 |
> thing and cleaned it as best as I could. When I put it back together, I |
22 |
> concentrated on the back side of the glass, since I have to disassemble |
23 |
> it to clean it. I also clean the side the document goes on regularly. |
24 |
> If it changed, I can't tell it. Another odd thing, the streaks change |
25 |
> depending on the document. Sometimes you can barely see it, other times |
26 |
> it is awful. I've not been able to reason out what makes the difference |
27 |
> tho. |
28 |
|
29 |
Cleaning the glass won't affect the pink hue. I dismantled the scanner and |
30 |
cleaned the glass too, with no improvement. |
31 |
|
32 |
|
33 |
> I've got about the same results using Scanlite, Scanpage and XSane |
34 |
> software. XSane may be a tiny bit better but it does vary at times. |
35 |
> There's not a lot of settings available. I tend to use either 100dpi or |
36 |
> 300 dpi for resolution thingy. I fiddled around a bit but it doesn't |
37 |
> seem to help. This is a link to the page I described above. It's a |
38 |
> little sizey so I didn't want to attach, for those who have email |
39 |
> clients that puke a lot. lol |
40 |
> |
41 |
> https://freeimage.host/i/HTQLpWb |
42 |
> |
43 |
> You may notice that it is a little heavier at the top and gets lighter |
44 |
> as it goes down. I've checked the glass, I can't find anything that |
45 |
> would cause this. Is my scanner just going bad? Am I doing something |
46 |
> wrong with a setting or something? Any ideas? Thoughts? |
47 |
|
48 |
The pink hue is probably due to the scanner bar going bad. Some fixes, which |
49 |
did not work in my case, are as follows: |
50 |
|
51 |
1. Reset internal chipset: Plug it in, switch it on, then pull the power |
52 |
lead, followed by the USB. Wait for a minute or longer to discharge, then |
53 |
reconnect, power on and try to see if the problem is fixed. |
54 |
|
55 |
2. Overheating: More of a problem in the summer. Use a desk fan while |
56 |
operating to see if it makes a difference. |
57 |
|
58 |
If none of the above work, then the scanner bar needs replacing. Probably |
59 |
time for a new scanner, unless you can find a donor scanner for the scanner |
60 |
bar. |