Re: [gentoo-dev] Proposed Issuetracker via PEST

[Joshua Pollak]

> > In summary, usability is far and away the most important thing
> > in a bug tracking/issue tracking system, and a objective analysis
> > is probably in order.

I agree usability is the most important issue, which is why I thought
PEST was the best solution of the ones I could find. I had not heard of
Roundup, gnats, or rt, but I'll check them out. I think Bugzilla and
Debbugs both have serious usability issues. They are both very confusing
to use and just plain messy and ugly.

Perhaps the simplified bugzilla interface is cleaner and easier to use,
but why subject end users to a limited interface when there are systems
out there that are easy to use and powerful, in the same interface?

> the things we need to work effectivly. I also think none of the Gentoo
> developers will have problems learning Bugzilla if they set there mind
> to it.

I have no doubt that is true, but I respectfully disagree that this is
something the Gentoo developers should be spending their time with. A
bug tracking system should be quick and intuitive, not something that
takes a long while to learn, with a complicated interface. At this
point, I think just having a database where bugs/ebuilds/etc can start
being registered is far more important than having an interface that
takes time to learn. I mean, if it takes a while to learn, why would
people bother using, when then can just keep going as they are?

Someone critizized Pest's interface... I was wondering what the problem
with it was? I heard quite a few positive comments about it on the
Gentoo-user list, and I thought  it was a very clean system. The demo is
a bit messy with all the garbage projects and bugs, but the interface
was very nice I thought. Although the Demo does not show it, the version
that came out yesterday has a severity option as well.

I'll take a look at the other tracking options as well.

-Josh