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Jory A. Pratt wrote: |
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> I have sat here and read you all rant on and on about these |
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> issues, |
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Jory, I take issue with that. I am not ranting. I am proposing a way to |
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*improve* QA. |
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> but you still are not taking into account that when a bug is |
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> marked worksforme or needmoreinfo that we are unable to replicate the |
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> error. We are not saying that the bug does not exist we are saying |
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> that of all the QA that we can do for you the user are unable to |
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> replicate the error. |
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I do software development, systems integration, and bug squashing for a |
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living. I know this fact: Sometimes the developer doesn't realise what |
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the actual problem is. Sometimes its because the end-user didn't |
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communicate well. Sometimes its because the developer is being an ass |
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(we've all been guilty of this). *That* is why verification should be |
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done not by the person writing the fix. It should be by an independent |
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party; Team Lead, reporter, etc. |
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> If you can point out a number of bugs that violate my points please |
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> say so ... If you can not I believe you need to step back re-evalute |
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> the your thoughts and possibly send an apoligy to the DEV's. You |
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> forget we do not get paid for our time and/or work that we put into |
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> your DISTRO. |
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"Dear Developers Who Take Constructive Critizism as Insults, |
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Please grow thicker skin. No one is out to get you. Believe it or not, |
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the people trying to improve the process are on your side, and they're |
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not trying to insult you. No one is saying that because the process |
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could be better that your work is somehow diminished. |
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Sincerely, |
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Nathan |
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p.s. End-users aren't paid to report bugs on 'your DISTRO' either." |
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> |
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> Sincely |
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> Jory |
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> |
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> P.S. I am not looking for a flame war |
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Well you severly missed the mark on that one... |
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> I am looking for you all to step |
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> back and think before you say that no QA is being completed. |
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Maybe you should stop assuming that a critique of a process is a |
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personal insult. And I never said that 'no QA is being completed'. I'm |
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suggesting a way to improve QA. |
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Nathan |
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