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> |
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> I think this is an excellent idea. I wrote an automated trouble |
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> ticketing system years ago for the mainframe and it's an excellent way |
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> to get quality information into the system. The one drawback was that |
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> we ended up having a lot more bugs entered into the system. Once you |
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> have the shell it wouldn't be hard to hook it into batch processes and |
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> have emerge automatically send bug reports when it fails. When this |
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> happens you end up with multiple, identical bug reports because users |
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> tend to re-create the error a few times before they head to the forums |
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> or bugzilla for help. On the plus side it would be much easier to find |
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> duplicate bugs since the titles would be uniform. |
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> Glide |
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If people are automating I'd prefer they not post bugs directly on |
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bugzilla. When we do tinderboxing and whatnot we generally generate a |
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standalone set of data to act on, as a human eye and processing can spot |
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invalid problems as well as duplicates. |
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