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On Mon, Jul 07, 2003 at 05:29:05PM -0400 or thereabouts, Grant Goodyear wrote: |
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> Abstract |
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> ======== |
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> |
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> This GLEP proposes that we extend the current proposed management |
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> structure by adding a position of Ombudsman that would fall under |
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> devrel, qa, and pr. An ombudsman is one who has been assigned to |
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> *impartially* investigate complaints and settle disputes. |
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Settle how? Does this position (as proposed) have any power to make |
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decisions or is it more intended to try and find a common ground through |
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discussions and negotiations? |
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When is it appropriate to use this ombudsman? How does one contact the |
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person? Are disputes logged and/or public? |
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I have my own thoughts and opinions on this idea, but I want to make sure I |
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fully understand the proposal first. |
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--kurt |
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