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Mike Frysinger wrote: |
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>>>This brings up a point that really irks me. In the bug, I believe the dev |
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>>>implies that the reported bug has merit /yet he closes the bug before |
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>>>actually doing something about it/. And I don't mean to pick on Jeffrey; |
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>>>this seems to be a common habit among Gentoo devs. |
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> |
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> |
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> that's because we got tired of asking for more info/whatever and never getting |
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> anything back ... so we close the bug, get it off our 'todo' lists, and wait |
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> for the user to get back to us (not all do) |
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> |
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> this is the biggest reason NEEDINFO was created |
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Having the reporter be the verifier is a great idea (probably ideal), |
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but again, you could assign the verification to the Team Lead. If the |
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Team Lead can get the user to respond, great, otherwise they could do |
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the QA themselves. |
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>>Also note that the bug is NOT "closed", only /resolved/. There /is/ a |
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>>not insignificant technical difference, altho it /does/ seem Gentoo |
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>>doesn't seem to actually close bugs that often. |
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Ah, my bad. For some reason I thought it had been closed. But I know |
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that if you looked (not too hard) you could find bugs that were closed |
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by the person assigned to resolve it and/or that were closed before the |
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'fix' was marked stable. |
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> |
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> thats because very few (if any) think or care about the difference |
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You could make bugzilla try to enforce the process; that would get dev's |
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thinking and caring! Just think: The Great QA Rebellion of 2005 ;) |
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Anyway, this stuff is important to me 1) because I do systems |
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integration for a living and deal with this sort of stuff daily 2) good |
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QA is an 'enterprise characteristic' if you will, and 3) good QA |
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benefits everyone (although it annoys some developers to no end). |
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Nathan |
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