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You probably were not asking _too_ much. If you are dependent upon |
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the system for your livelihood, I'd find somewhere else to host, |
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since these folks sound like bozos. |
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|
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IANAL, but if you have a contract with them there may be service |
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level agreements that they're obligated to uphold, and they might not |
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be upholding them. |
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--- |
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dcw |
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|
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|
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On Sep 22, 2007, at 9:54 AM, Dan Farrell wrote: |
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|
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> On Fri, 21 Sep 2007 14:37:23 -0700 |
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> Grant <emailgrant@×××××.com> wrote: |
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> |
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>> Hello, |
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>> |
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>> As I have previously posted about, my host sent me an email a few |
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>> days |
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>> ago stating that support tickets for 5,000-6,000 of their clients had |
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>> been broken into. I checked my records and found that my root |
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>> password had previously been submitted in a support ticket. I then |
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>> decided I needed to reinstall my system. |
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>> |
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>> I requested that my host allow me access to a second machine for 2-5 |
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>> days while I switch over to a clean system, after that I would turn |
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>> the old system over to them and continue with the new system. |
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>> |
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>> My request was denied! I'm blown away by this. Was I asking too |
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>> much? |
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>> |
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>> - Grant |
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> |
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> Would it be unreasonable to tell us who this host is? I want to make |
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> sure I don't host any sites on their system; if they can't secure |
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> their |
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> work tickets, what makes anybody think they can secure anything else? |
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> -- |
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> gentoo-user@g.o mailing list |
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> |
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|
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-- |
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