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On Wed, Feb 1, 2012 at 5:39 PM, Dale <rdalek1967@×××××.com> wrote: |
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> Howdy, |
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> |
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> I got a neighbour that has a computer issue. First, the hard drive went |
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> out. We ordered a new one and installed it. Then he realized he didn't |
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> have the restore discs. We ordered those from Gateway. I went up today |
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> and tried to install winders 7 on the new drive. I put the system disc |
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> in and it booted. Then it asked for the recovery disc #1. It copied |
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> that over then asked for disc 2. After a bit it wanted the Language |
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> disc. Then it said to reboot and it spit out the DVD. |
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> |
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> When it reboots from the hard drive, it comes up and says it is setting |
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> up the hardware and it seems to finish it. Then a window pops up and |
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> says this: |
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> |
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> "Windows Setup could not configure windows to run on this computers |
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> hardware." |
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|
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Be sure the BIOS is set to AHCI mode and not RAID/IDE/Legacy mode, if |
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possible. If AHCI is not a choice, but choices are nonetheless |
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available, try changing it to whatever the alternative setting is. The |
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idea being that the driver it's trying to use is not working, so maybe |
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the other driver will work long enough to boot and install updates, at |
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which point you can change the setting back to what it was and give |
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that a shot. |
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|
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Does the new HDD have 4k sectors? I think Windows 7 can't be installed |
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on those without supplying an updated disk controller driver during |
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installation. |
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