Re: [gentoo-user] Confuzzled about bug severity

[Michael Mol]

On Wed, Sep 21, 2011 at 1:02 AM, Mike Gilbert <floppym@g.o> wrote:
> On 09/20/2011 12:34 AM, Michael Mol wrote:
>> I've filed two bug reports today[1][2]. Now, when filing bugs, the
>> dropdown for 'severity' includes "Critical: The software crashes,
>> hangs, or causes you to lose data."
>>
>> One bug did cause data loss (a configuration wipe; I'm now amused I
>> can use the bugtracker as a backup), and both bugs are indicated by
>> software crashes. Both bugs have also been downgraded to 'major' by
>> the bug wranglers. Am I misunderstanding something?
>>
>> [1]https://bugs.gentoo.org/show_bug.cgi?id=383695
>> [2]https://bugs.gentoo.org/show_bug.cgi?id=383751
>>
>
> To be honest, I downgraded the severity on those bugs to turn off the
> distracting red highlight in the bug listing as I was wrangling. You did
> nothing wrong.
>
> In my defense, if you take Gentoo Linux as a whole, problems with grip
> and bzr rank very low compared with more critical system packages.

In the case of grip, I'd normally agree, but I've had it pounded into
my head since the 90s that buffer overflows are particularly bad, from
a security standpoint. Admittedly, CD ripping tools (hopefully) aren't
going to be a major attack vector.

In the case of bzr, I'm not sure it should be considered of low
importance in a source-based distro. Still, the program simply doesn't
work (when doing a checkout).

In both cases, the severity of the bug is high, although perhaps the
importance of the bug may not be so great.

>
> Anyway, if you have a problem with the way I treat your bugs, feel free
> to call me out on it.

I really do appreciate the work you and the other wranglers do...but
how do I do that?



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:wq