Re: [gentoo-user] otrs

[Joost Roeleveld]

Please don't CC me into all the emails, list-mails end up correctly.

On Thursday, September 22, 2011 01:10:48 PM Stefan G. Weichinger wrote:
> Am 22.09.2011 12:41, schrieb Joost Roeleveld:
> > On Thursday, September 22, 2011 12:25:59 PM Stefan G. Weichinger
> >
> > wrote:
> >> Am 22.09.2011 12:09, schrieb Joost Roeleveld:
> >>> I have been using webapp-config for all the webapps on my server
> >>> and it does work for me. Not seen that error before. I am
> >>> wondering if something might be configured incorrectly.
> >>>
> >>> Do you have the folder: "/usr/share/webapps/otrs/3.0.10" ?
> >>
> >> No, I don't have that!
> >
> > Then I think this is the problem. Did you install with the "vhosts"
> > USE-flag?
>
> otrs doesn't have that flag!

Just noticed, the 3.x versions appear to have that flag removed. I wonder why 
they did that as it makes managing webapplications a lot simpler that way.

> > If yes, where did the ebuild place the files? (You should be able to
> > see this in the output from the ebuild and/or in the
> > emerge-logfiles.
>
> everything is put to /var/lib/otrs/
>
> The permissions don't fit the apache-user, and the file
>
> /var/lib/otrs/scripts/apache2-httpd.include.conf
>
> gives me headaches as well when put to /etc/apache2/vhosts.d
>
> I am unsure where to put it and fiddle around for hours already.
>
> That's why I would love the webapp-config-approach.

Yes, it would be easier.

The 3.0.10 version wants me to unmask a few too many other packages for my 
liking to have a quick check.

Did you read the documentation and have a look at the sample configuration 
provided?
From what I see in the patch for the httpd.include file, I don't think it 
belongs in the vhosts.d folder as this is supposed to be for definitions of 
vhosts-files.

--
Joost