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On 11/5/07, Stroller <stroller@××××××××××××××××××.uk> wrote: |
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> |
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> On 5 Nov 2007, at 23:08, Mark Knecht wrote: |
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> > ... |
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> > I have a printer attached to a machine at a remote location. The |
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> > user says he cannot print. He used to be able to. When I run firefox |
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> > though a tunnel and look in CUPS it says the printer is online but any |
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> > job, including printing a test page, immediately shows up as 'stopped' |
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> > in the print queue... |
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> |
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> Have you tried restarting CUPS? |
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> |
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> CUPS often hangs here & `/etc/init.d/cups restart` has always got it |
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> going again. |
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> |
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> I'm inclined to think the machine is a user's desktop & he's already |
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> rebooted it, but you need to tell us this so we can help you better. |
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> For all we know the machine could be a server stuck in a cupboard & |
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> he doesn't dare to power-cycle it. |
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> |
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> You can also run `lsusb` at the command line & post the output to the |
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> list. Likewise CUPS has command-line utilities - eg: `lpadmin`, |
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> `lpinfo` & `lpstat` - that you can use to obtain diagnostic output |
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> suitable for posting here. |
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> |
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> Stroller. |
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|
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Thanks. I found the problem. Apparently in my haste to clean things up |
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I commented out ~x86 on cups and gimp-print. With the sable version |
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this printer just doesn't work. With the ~x86 versions it does. |
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|
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It does cause me to ask shy are these versions masked for so long, but |
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that's the subject of another email thread I don't really want to be |
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part of! ;-) |
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Anyway, thanks. All's fine as far as I can tell from here. No one is |
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at the printer but now I can at least print a test page and have the |
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CUPS queue tell me it completed. |
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|
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Cheers, |
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Mark |
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-- |
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