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On Sun, 12 Feb 2006 23:32:39 +0000 Daniel Drake <dsd@g.o> wrote: |
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| It may feel a little harsh to give someone a canned response just by |
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| pasting a URL in the comment field, but curious readers will find his |
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| faq.txt which explains nicely that we aren't evil/lazy, we just have |
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| a lot of work to do. Thanks Ciaran! |
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And some users throw a hissy fit when given a detailed link to a canned |
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response and demand that in future they get personally typed out |
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explanations rather than a link to a detailed pre-written resource that |
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goes into far more depth than anyone could possibly manage in a |
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personalised response. Hence why I no longer spend much time helping in |
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maintainer-wanted bugs unless a submitter specifically asks me to take |
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a look at something for them -- all it takes is for one user to escalate |
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their hissy fit to a devrel bug... |
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Oh, and don't think that this behaviour is limited to end users. Sadly |
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the same thing has been observed in certain Gentoo developers. |
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-- |
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Ciaran McCreesh : Gentoo Developer (Wearer of the shiny hat) |
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Mail : ciaranm at gentoo.org |
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Web : http://dev.gentoo.org/~ciaranm |
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