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felix@×××××××.com ha scritto: |
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> I filed a bug which was promptly closed |
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> for no good reason, only the bogus answer that the new configuraion |
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> files layout took care of it. I reopened it with a more detailed |
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> description of the problem and included the URL of the apache |
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> documentation which explains that the suexec binary has to be compiled |
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> with the USERDIR values known at compile time. A week later, the bug |
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> was properly closed with a better solution than the old 2.2 solution, |
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> and a more permanent solution than my home grown work around. |
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|
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So complaining, in the end, actually worked, isn't it? You had your bug |
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solved in one week. Doesn't look bad at all to me. |
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|
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> Some may remember me from whining a month or two ago about the |
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> atrocious color philosophy with emerge. The reaction both times from |
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> the gentoo community was merely a repeat of what I have come to expect |
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> from several years of my own and from friends' and colleagues' |
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> experiences: blame the messenger. Lash out at the poster, don't |
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> bother to even investigate the problem. When in doubt, scream and |
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> shout, run in circles, pull a pout. |
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|
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No. I remember that thread and as far as I remember you were simply told |
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that there were a lot of things you could do to solve the issue, but |
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that whining of the users mailing list wasn't one of that. And when told |
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to contact emerge developers you just told that their coding style |
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showed they're too dumb people to dishonor yourself going down the |
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stairs from the heavens to earth and talk to them. How it's different |
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that from "When in doubt, scream and shout, run in circles, pull a pout." ? |
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|
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Note that the "atrocious color philosophy" wasn't even actually a bug: |
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was just an annoying usability problem. Given that you were one of the |
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very few to complain about it (not that you didn't have the right to |
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complain, of course: I remember what the problem was and I'm quite |
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sympathetic to you about it: but still, you were one of the few thinking |
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it was actually really important) while other gentoo users happily use |
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emerge and like (or at least do not find "atrocious") its colors, maybe |
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the developers have a point in shifting the color problem down in the |
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priority list. This is a clear case of "The world does not revolve |
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around you" awareness. |
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|
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> I seldom complain any more. It's not worth the hassle and feedback, |
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> and it accomplishes nothing. |
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|
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You just posted an example where you told us that it accomplished a lot |
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in solving the apache bug. |
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|
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> The gentoo developers have enough bad |
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> eggs to tasint everybody. There are plenty of good eggs, but they |
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> need to speak up and stop the bad eggs from ruining their reputation. |
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> I liken it to cops: as long as the good ones won't turn in the bad |
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> ones for framing people, taking bribes, and general corrupt practices, |
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> the good cops are going to be tarred with the same brush as the bad |
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> ones. |
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|
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Oh, please. Gentoo developers are just human beings. Developers are not |
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renowned for their friendliness, and (like everyone else) sometimes they |
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can be rude, nasty, unhelpful or plain stupid. I know that, I understand |
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that. But how can one of the "bad" ones taint the other ones, is beyond |
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my comprehension. Do you think Gentoo developers are a gang of teddy boys? |
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|
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You (and the OP) IMHO suffer of having not enough patience. Patience is |
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a hard virtue to build, and it's painful to deal with. Still, you have |
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to use it to gain something. You can't just do one, two attempts and |
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then throw the towel. If the developer does not understand, try to |
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understand why he does not. Probably your situation resembles a common |
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problem that he's used to see people complain but that it is not a bug |
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(like yours could be instead): explain carefully it. Try to get someone |
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else to reproduce the bug and let him/her add up to your bug report. |
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Show some will to collaborate in solving the problem. Have respect for |
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their work, always: they owe you nothing, they're doing it for *free*, |
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for you. When I did it, the few times I had to report a bug, I had my |
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problems solved in hours or days at most. |
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|
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m. |
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-- |
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